Refund & Return Policy

Refund & Return Policy

We want you to love your Briker jewellery. If you're not completely satisfied, we're here to help.

30-day returns

You may return most items within 30 days of delivery for a full refund to your original payment method. Items must be unworn, undamaged and in their original packaging, with any tags attached.

Non-returnable items

For hygiene reasons, pierced earrings cannot be returned unless they arrive faulty. Custom or engraved pieces are final sale.

How to start a return

Email support@briker.shop with your order number and reason for return. We'll send you return instructions. Return shipping is the customer's responsibility unless the item is faulty or incorrect.

Refunds

Once your return is received and inspected, we'll process your refund within 5–7 business days. Original shipping charges are non-refundable.

Faulty items

If your item arrives damaged or defective, contact us within 14 days and we'll arrange a free replacement or full refund, including shipping.

Briker LLC · Fine Jewellery · support@briker.shop